Hello, I purchases a S22+ recently and have been awarded 9000+ points. But I have no idea how to use them. The person on the other side of the chat just tells me to try a different device to look at my rewards. I've tried this several times but no joy and the support I am getting is very poor.
Does anyone know how to actually use the points or to exchange them for vouchers so that they can be used on a new purchase?
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I have just purchased a new phone giving me 5990 points. Unfortunately I used a different email address to the one for my samsung account. How can get these points added to my account?