23-01-2024 09:00 PM
23-01-2024 10:44 PM
Hi @Harrow1975 Is this for your Mobile Device?
If so can reset via Find My Mobile (though now integrated with Smart Things Find where you are also able to Factory Reset if necessary), Remote Unlock would need to have been enabled beforehand. https://www.samsung.com/pk/support/mobile-devices/how-to-unlock-the-galaxy-device-when-you-forgot-th...
An alternative is Google's Find My Device https://support.google.com/Find My Device
can also find Factory Reset options here https://www.samsung.com/uk/support/mobile-devices/how-do-i-perform-factory-reset-on-my-mobile-device...
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.