Monitor going black for 1-2 seconds randomly every few minutes. AMD RX 7800 XT | Samsung 27'' Odyssey G5 - LS27AG520NUXEN

[Klump]

Hello,

Since ive installed my new GPU both my Samsung monitors goes black every few minutes. I seem to not be alone with this issue when it comes to AMD GPUs. Ive tried installing the latest firmware for the monitor and got the latest GPU drivers. Anyone knows any soloution to this? 

See this topic for more people with the same issue https://eu.community.samsung.com/t5/samsung-lounge/looking-for-firmware-update-for-samsung-quot-27-o...

[Daniel-M]

Hi @aaapo and @anttipatia!

We are sorry to hear that you are experiencing problems with your monitors. The issue is still being investigated. Unfortunately, we do not have any new information at this time. We will return here as soon as we find out something.

[Viktor83]

Just bought a LS32AG504PPXEN and are getting the exact same problem using an AMD 7800xt.

Is it better to return the monitor as defective or should i wait for a fix/firmware update?

[Erakko]

Hey,  did you find a solution to this yet? I got the exact same problem, and changing refresh rate to 160hz fixes it, but had no issues with nvidia gpu

[Madeleine L]

Hi Erakko!
We apologize for the delay!

We have taken this further and are pushing to be able to return with any further information.

At the moment, this is still being handled, we will get back to you as soon as possible with further information.

/Madeleine

[johncena]

-Cross posting this from the other thread-

Are there any fixes to this issue yet? I too own a 7800XT and a Samsung Odyssey G5 LS32AG504PEXXP (32 inch IPS flat screen). I'm experiencing exactly the same issue as the rest of the community here who have the same setup as me. I am rocking the latest drivers of AMD 24.3.1. It baffles me that I have to underclock the refresh rate of my monitor just to get a somewhat "stable" experience. I paid a hefty price to get this unsettling first hour experience. If you're reading this, Samsung, please do something about it right away. Thanks.

[Erakko]

I was almost returning my GPU(7800 XT) because I thought it was defective and causing issues, while I had no issues when using GTX 1660ti with this monitor, but noticed my second monitor had no issues( Odyssey G3), also the flickering gets worse when HDR is turned on.

[James8ig]

When are we going to get a fix for this issue? It has been several months and we only get vague answers.

[Prime65]

I faced same issue on my  Odyssey G5 LS27AG520PPXEN with RX 7800XT.

[LDangger]

Any fixes yet? I just got this monitor 2 weeks ago and am considering returning it now since this issue has just started for me and I'm within the return period.

[AJezz]

I'm running on a Nvidia 1070 and have this issue with my Samsung LC34F791WQUXEN 34" screen, the issue happens radomly at any time so is quite frustrating to work, especially when on a phonecall and screen goes black for a few seconds. There must be a way to resolve this yet?