Monitor going black for 1-2 seconds randomly every few minutes. AMD RX 7800 XT | Samsung 27'' Odyssey G5 - LS27AG520NUXEN

[Klump]

Hello,

Since ive installed my new GPU both my Samsung monitors goes black every few minutes. I seem to not be alone with this issue when it comes to AMD GPUs. Ive tried installing the latest firmware for the monitor and got the latest GPU drivers. Anyone knows any soloution to this? 

See this topic for more people with the same issue https://eu.community.samsung.com/t5/samsung-lounge/looking-for-firmware-update-for-samsung-quot-27-o...

[Nagarebozhi]

Hello, do u use hdmi cable or display port cable?

If you use DP cable have you possibility to test hdmi instead?

[Klump]

I'm using displayport 1.4 for both monitors with the issue and also tried a completely new one. HDMI seems to work but not really a solution considering the limitations of hdmi.

[Nagarebozhi]

Hello, since there are more people experiencing the same problem, I recommend you contact Samsung support for further assistance in the matter.
https://www.samsung.com/se/support/contact/

Best regards.

[Merlacher]

Hey, i have the same problem, got any solution yet?

[Klump]

No, issue still remain for me.

[Daniel-M]

Hi!

We are investigating this issue. We'll get back to you as soon as we've figured something out.