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Looking for firmware update for Samsung "27 Odyssey G52A (LS27AG520NUXEN)

(Topic created on: 31-08-2023 04:02 AM)
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Neyam
First Poster
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Hey,

as i bouht the moniotr im experiencing issues where my screen goes black for 2 secs. It happens at least 3 times per hour (seems like losing signal while using DisplayPort). Same happens when I turn on HDR - this time it goes black whenever i move to second monitor and get back (plus the first case).

I read online its a firmware problem, but unfortunetly there is no firmware on samsung page, just manuals and easybox. I already checked for frimware for US ver. of the same monitor (read it works for EU ver. too). Samsung technical support is not very helpful and says that they only have whats on the page...

Version of my firmware is 1003.2 (saw that other monitors have even 1009). Monitor is connected to DP in Amd RX 7900 xt.

I would really like to get a newest stable firmware. If u do not have it for EU ver. the US ver. will be fine (S27AG520PN / LS27AG520PNXZA). I saw that @Emmi S helps here a lot if it comes to firmware.

51 REPLIES 51
andreyguss
First Poster
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Hello. Please give me the latest firmware for Samsung S32AG520PI 


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KreamyKappuccino
Journeyman
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hello, is your problem wit monitor already solved ? and how ? because mine is not 😞

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Isaac12
First Poster
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I sent mine in for repair and will see what happens

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Daniel-M
Helping Hand
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Hi! @andreyguss 

Which firmware version do you have on your monitor right now?

/Daniel
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andreyguss
First Poster
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I installed version M-A5200GGZA-1004.4
Is this the latest version?

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Daniel-M
Helping Hand
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M-A5200GGZA-1004.4 is the latest version for you monitor. There is no newer version at the moment.

/Daniel
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KreamyKappuccino
Journeyman
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hi , is yoour problem solved now ? because i still get the problem when using DP Cable but normal when use HDMI 

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Klump
Journeyman
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Im experiencing the exact same problem with my monitor and my new GPU. I got AMD Rx 7800 xt. Has anyone solved this? 

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KreamyKappuccino
Journeyman
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UPDATE: After around 1 month from buying this monitor and still had this issue, I've 1 theory but i called it "newbie theory" from me . 7900XT / XTX come with support DP 2.1 version (read tech specs). Samsung monitor that i have, DP ver 1.2 . and i've DP Cable VER 1.4 . Is that possible that we must changed the DP Cable version to 2.1 ? Because I'd tested on 3060 TI, that's the GPU support 1.4 DP Ver. cable and run normal on my Odyssey G5 . CMIIW. 

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Merlacher
Student
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Hey, i have the same problem with my g52A in combination with the 7800xt. When im using hdmi it works fine, but when im using the dp i have blacksscreen a few times a hour for maybe a second. The firmupdate for the monitor wasnt the solution. Is there any solution rigjt now??

 

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