02-05-2023 10:58 AM
Hey,
as i bouht the moniotr im experiencing issues where my screen goes black for 2 secs. It happens at least 3 times per hour (seems like losing signal while using DisplayPort). Same happens when I turn on HDR - this time it goes black whenever i move to second monitor and get back (plus the first case).
I read online its a firmware problem, but unfortunetly there is no firmware on samsung page, just manuals and easybox. I already checked for frimware for US ver. of the same monitor (read it works for EU ver. too). Samsung technical support is not very helpful and says that they only have whats on the page...
Version of my firmware is 1003.2 (saw that other monitors have even 1009). Monitor is connected to DP in Amd RX 7900 xt.
I would really like to get a newest stable firmware. If u do not have it for EU ver. the US ver. will be fine (S27AG520PN / LS27AG520PNXZA). I saw that @Emmi S helps here a lot if it comes to firmware.
23-08-2023 08:56 PM
Hello. Please give me the latest firmware for Samsung S32AG520PI
24-08-2023 02:37 AM
hello, is your problem wit monitor already solved ? and how ? because mine is not 😞
24-08-2023 02:50 AM
I sent mine in for repair and will see what happens
24-08-2023 02:02 PM
24-08-2023 02:06 PM
I installed version M-A5200GGZA-1004.4
Is this the latest version?
25-08-2023 02:57 PM
M-A5200GGZA-1004.4 is the latest version for you monitor. There is no newer version at the moment.
31-08-2023 04:02 AM
hi , is yoour problem solved now ? because i still get the problem when using DP Cable but normal when use HDMI
07-09-2023 09:24 PM
Im experiencing the exact same problem with my monitor and my new GPU. I got AMD Rx 7800 xt. Has anyone solved this?
11-09-2023 05:19 AM
UPDATE: After around 1 month from buying this monitor and still had this issue, I've 1 theory but i called it "newbie theory" from me . 7900XT / XTX come with support DP 2.1 version (read tech specs). Samsung monitor that i have, DP ver 1.2 . and i've DP Cable VER 1.4 . Is that possible that we must changed the DP Cable version to 2.1 ? Because I'd tested on 3060 TI, that's the GPU support 1.4 DP Ver. cable and run normal on my Odyssey G5 . CMIIW.
14-09-2023 03:35 PM
Hey, i have the same problem with my g52A in combination with the 7800xt. When im using hdmi it works fine, but when im using the dp i have blacksscreen a few times a hour for maybe a second. The firmupdate for the monitor wasnt the solution. Is there any solution rigjt now??