26-10-2023 07:35 PM - last edited 30-10-2023 03:30 PM by Emmi S ) in
Hello!
Is anyone else having problems with the watch 5 pro battery after the latest update.
Before lasted for 2 days, but now after the update have to charge every day.
Sincerely
IJ
Hej!
27-10-2023 09:04 AM
28-10-2023 01:47 AM
30-10-2023 03:34 PM - last edited 30-10-2023 03:34 PM
Hello @RMA22
I added English since we have users from all Nordic countries here 😃 Sorry to hear about the battery, maybe our tech mods @Daniel-M or @Madeleine L have any tricks/information to share?
03-11-2023 09:22 AM
Yes, it happen to me after I updated my phone to OneUI 6, it also keep disconnecting from my phone battery widget.
03-11-2023 02:12 PM
Hi!
If you experience problems with the battery life on the watch, we recommend that you try factory resetting the watch and clearing data in the Galaxy wearable app.
Reset the watch:
- The settings on the Watch
- General
- Reset
Clear Data in Wearable:
- The settings on your phone
- Apps
- Galaxy Wearables
- Storage
- Clear data
- Restart the phone
See if the issue persists after this. If that does not help, you are welcome to contact our customer support for more help:
SE: https://www.samsung.com/se/support/contact/
NO: https://www.samsung.com/no/support/contact/
DK: https://www.samsung.com/dk/support/contact/
FI: https://www.samsung.com/fi/support/contact/