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Original topic:

Galaxy watch 5 pro battery

(Topic created on: 26-10-2023 07:35 PM)
157 Views
RMA22
Journeyman
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Hello!

Is anyone else having problems with the watch 5 pro battery after the latest update.
Before lasted for 2 days, but now after the update have to charge every day.

Sincerely
IJ

 

Hej!

Är det någon annan som har problem med watch 5 pro batteriet efter senaste uppdateringen.
Innan höll i 2 dagar, men nu efter uppdateringen måste ladda varje dag.
Med vänlig hälsning 
IJ
5 REPLIES 5
Bambuochjag
First Poster
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Jag har inga problem med min! 😕
CeeCeeTop
Explorer
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Har inte en pro utan en watch 5. Men jag har också märkt att batteriet dräneras på ett annat sätt. Kommer bl.a. på den med att köra väldigt random program i bakgrunden.
Emmi S
Community Manager
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Hello @RMA22 

I added English since we have users from all Nordic countries here 😃 Sorry to hear about the battery, maybe our tech mods @Daniel-M or @Madeleine L have any tricks/information to share?

/Emmi
Sh4dow78
First Poster
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Yes, it happen to me after I updated my phone to OneUI 6, it also keep disconnecting from my phone battery widget.

Daniel-M
Moderator
Moderator
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Hi!

If you experience problems with the battery life on the watch, we recommend that you try factory resetting the watch and clearing data in the Galaxy wearable app.

Reset the watch:

- The settings on the Watch
- General
- Reset

Clear Data in Wearable:

- The settings on your phone
- Apps
- Galaxy Wearables
- Storage
- Clear data
- Restart the phone

See if the issue persists after this. If that does not help, you are welcome to contact our customer support for more help:

SE: https://www.samsung.com/se/support/contact/
NO: https://www.samsung.com/no/support/contact/
DK: https://www.samsung.com/dk/support/contact/
FI: https://www.samsung.com/fi/support/contact/

/Daniel