Lately I've encountered a small issue.
I use a Galaxy 23 Ultra and Galaxy Watch 5 LTE.
The watch has an active esim through our carrier (telia) that is connected to my phone number. Though my devices are 99% of the time connected via BT and the issue happens with an active BT connection.
Everything is properly updated/restarted and I've even gone so far as to factory reset the watch twice. I've checked absolutely every setting I can think of on both watch and phone.
The issue is as follows.
Occasionally when trying to accept an incoming call there seems to be a problem. I answer the call on my phone but it does not go through and my watch continues "ringing". I do not hear the other person, they do not hear me, so the call hasn't connected.
For a few minutes after this, no calls reach me. My husband tries to call me and there isn't even a busy signal, the call does not connect to me at all. Neither of my devices ring.
Is there any reason for this to be happening? Is it a problem with the devices or is it an issue with the carrier?
I feel silly asking here but googling/troubleshooting has not been particularly fruitful...