Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung S24 Ultra keeps disconnecting my Garmin watch's Bluetooth connection

(Topic created on: 12-02-2024 04:22 PM)
1125 Views
AmMoNium Pongprom
Apprentice
Options

I got my phone on 26 January. I firstly succeeded connect watch to phone. But for sometime later my watch get disconnected from phone. I need to pair my watch more than 3 times a day. Can someone help me on this issue?

3 REPLIES 3
Daniel-M
Moderator
Moderator
Options

Hi @AmMoNium Pongprom !

We're sorry to hear that you're experiencing this problem.

We would recommend that you try resetting the network settings on the phone, this also resets bluetooth. You can do this via Settings > General management > Reset network settings > Restart the phone > Connect the watch to the phone again and see if the problem stops after this.

Should problems persist, you are welcome to contact our customer support for further assistance:

SE: https://www.samsung.com/se/support/contact/
NO: https://www.samsung.com/no/support/contact/
DK: https://www.samsung.com/dk/support/contact/
FI: https://www.samsung.com/fi/support/contact/

/Daniel
LaurieAW
First Poster
Options

Trying this. Fingers crossed. Thank you. 

Members_ggm1Dke
First Poster
Options

Did this work?  My Venu2 has started doing this - I believe since the latest monthly S24 update.