Samsung S24 Ultra keeps disconnecting my Garmin watch's Bluetooth connection

[AmMoNium Pongprom]

I got my phone on 26 January. I firstly succeeded connect watch to phone. But for sometime later my watch get disconnected from phone. I need to pair my watch more than 3 times a day. Can someone help me on this issue?

[Bec4]

Same issue. Has occurred since 26/6. Disconnects 10 times per day. Waking me up at 3am to reconnect. I have had this watch for 2 years and never had this issue until now 😠

[Bec4]

Now since updating the phone today it won't pair AT ALL. Samsung, sort it out

[Jess Chare]

I got new S24 Ultra at the weekend, and have the same problem with my Epix pro 51< I keep losing connection. This is really disappointing considering the S24 Ultra is a ''Flag ship'' model

Never had the problem with my IPhone. 

If anyone know the fix, please let me know.

[JAMM86]

I'm not using an S24, I'm on A53 5G,  but I'm having the same issue with my Venu 3s, and I've seen it reported by other Android users, so clearly it's an ever frequently ocurring issue. I've not had any luck with any of the suggestions provided yet. The device will pair, but constantly disconnects so live data isn't availble in the app, and will also completely remove the device from the Connect app so I have to go throught the repairing process multiple times a day.

Tried it on my old Huawei Honor 10 (6 years old), no such issues.

[JAMM86]

I may have partially fixed this. I did this yesterday about 6pm and so far I woke up and didn't have to completely repair my watch to my phone. This is the longest it's stayed paired in 12 days, but it does still display as 'Not Connected' in the app every now and again which is still frustrating because it used to stay connected all the time Bluetooth was on, but not having the re-pair everyday is a godsend.

It's a bit long, but quite simple.

1. Unpair your watch from Connect and close the app. Go to Settings -> Apps -> Connect. Force Stop the app, tap on Storage and Clear Cache.

2. Remove the watch from your Bluetooth devices list in Settings. This should be under Connections -> Bluetooth -> find your watch in the list, tap the settings for it and Unpair.

3. Turn your watch off and on again and then go to Settings -> Connections -> Phone -> Pair Phone, it will display the QR code, leave this on the screen.

4. On your phone, go to Settings -> Connections -> Bluetooth -> tap Scan.

5. Your watch should appear on the unpaired list, tap it when it does. It'll display the Pin code on your watch and your phone, accept both.

6. Open the connect app and your device should show as paired already without having to go through the Connect App pairing process.

[Jess Chare]

Hi JAMM86

Thanks for the advice👍

[Ivanovr]

I have  the same problem  .very  disappointed  with my new s 24

[Ivanovr]

It was working great  with my galaxy  s 10 now  I upgraded  with s24  an same thing  keep disconnecting  .please  fix the problem 

[Ageling]

Has this resolved your issue JAMM86?

[JAMM86]

Hi, It did for a bit, but then it went back to disconnecting.

What did work was:

1. Do an final sync and then, completely remove the watch from bluetooth on my phone
2. Delete the app
3. Reset my watch completely (factory reset)
4. Reinstall app and reconnect.

Haven't had an issue since!