15-03-2024 07:58 AM
16-03-2024 10:54 AM
Hi Doods97!
We recommend that you submit an error report so that we can try to analyze what may have happened.
Keep in mind that in order to include as much information as possible in the error report, the error report should be created immediately after the problem occurred.
If it has been a while since the problem occurred, we recommend that you try to reproduce the problem and then create a new error report.
You can create an error report by searching for the Samsung Members icon in your phone and holding down your finger on the icon until the text Error reports appears and then press Error reports.
/Madeleine