21-06-2021 09:56 AM
23-02-2022 01:01 PM
23-02-2022 01:34 PM
@banaasfari Hi
It can take up to 5 days after you turned on you phone until the offer is showing in the Members app after.
More info :
SE:Förköp och få erbjudanden värda 3 990 kr | Samsung Sverige
DK: Forudbestil og fa et tilbud til en vardi af 2.799 kr | Samsung Danmark
NO :Forhandskjop og fa mer til en verdi av 3 990 kr | Samsung Norge
FI: Ennakkotilaajille etuja 379 euron arvosta | Samsung Suomi
If you after followed the instructions still have any issue pleas use this page and send a ticket to the partner handling the promotion
campaign-support - VEDDESTAGRUPPEN
The promotion ticket will be opened when the preorder period is over 25/2
01-03-2022 11:09 AM
01-03-2022 11:14 AM
Received my confirmation email just now, so they are working on it. I applied on 22.02 so that might let others know about how long it takes. It does say response within 72 working hours so it's within the timeframe.
01-03-2022 11:19 AM
It's in the Samsung members app. Look for the banner that is advertising the offer and tap on that. If it's not on the front banner then look under benefits.
01-03-2022 11:36 AM
Hi @banaasfari
Have it been 6-days since you claimed your offer in Members? Or 6 days since your activated your phone and you still cant see the offer ?
If you still cant see your offer you can use this link also : Start | Samsung Kampanj (veddesta-kampanj.se) on a computer or in your phone.
Since the official start of registration period was 25/2 our warehouse started the validation and confirmation from the 25/2. At the moment you should get your confirmation with in 2-5 working days from registration in Members starting on 25/2.
If you have any issues you can create a case via this link : campaign-support - VEDDESTAGRUPPEN