06-11-2020 12:23 AM
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06-11-2020 07:42 AM
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09-11-2020 08:18 AM - last edited 09-11-2020 08:19 AM
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@Amiralnaggar mentioned the path to the Download mode (Thanks!); however, this mode is only useful for installing a new software.
Maybe you meant the Recovery mode? If yes, below you can find the path to enable this mode:
1. Turn off your device
2. Connect your device to the PC via USB (not to the charger)
3. Wait until the message that the device is being charged appears
4. Press and hold down the volume up and then power buttons and hold them until the device turns on
5. Recovery menu should appear
6. from there select "Wipe cache partition" (you can navigate using volume up/down buttons and confirm with a power button). Hope this helps!😊
