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Original topic:

themes

(Topic created on: 14-11-2020 06:41 PM)
Kimo2020
Journeyman
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I could not download new themes or wallpaper 
( s20 ultra).
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6 REPLIES 6
Aumeisters
Pathfinder
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just tried on my s20 ultra 5g, no problem. are you on latest beta?
Kimo2020
Journeyman
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yes latest beta
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efx
Navigator
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had this problem with black wallpapers. but it seems to be ok now for me after an earlier update.
Kimo2020
Journeyman
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this message when i want to download themes

Screenshot_20201116-093956_Galaxy Themes_6189.jpg

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efx
Navigator
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This is a new message and is not the same as my issue. best to report it if you haven't already. 😁
MartynaK
Beta Moderator
Beta Moderator
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@Kimo2020,

 

Please, clear cache of the Samsung Themes app. If that doesn't help, submit an error report describing the issue via the Members application. Do not forget to attach the screenshot of the issue and log files! Thanks! :smiling-face:

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