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After software update unable to enter a password for restarting the phone.

Posted by a month ago in Questions

After a resent software update, I can no longer enter in my PASSWORD to my Galaxy S9+ when the phone is restarted. Instead it asks for a PIN. I... View Post

Contact Birthdays Showing Incorrectly in Calendars

Posted by 30-11-2021 02:39 PM in Questions

Hi, i've added a number of birthdays to my contacts, however a lot of these are showing up incorrectly on the calendar. As an example, one... View Post

Final version delayed to march

Posted by 24-01-2020 05:28 AM in Questions

Hello, why did the plan for release of the final version change? It was planned for January 2020. Now it is planned for March 2020. ... View Post

29-01-2020 08:05 AM

Why, if it has been delayed, are tech blogs now showing that the S9 is starting to receive the fu... View Post

Unenrolled

Posted by 27-01-2020 08:01 AM in Questions

I found that my members app said I was not enrolled today. I restarted the phone to find that the app had corrected itself View Post

28-01-2020 07:07 AM

Hey @RussellDurose1, I am glad to hear that the issue was immediately fixed . If the is... View Post

Video screenshot

Posted by 16-01-2020 10:44 AM in Questions

Has the video screenshot feature been halted temperately for beta or taken off for good? View Post

21-01-2020 01:24 PM

Screen capture toolbar at the bottom There used to be a red record button on the screen cap... View Post

Google Pay

Posted by 21-12-2019 02:45 PM in Questions

Google pay is not working. Software does not meet standards. When will it be fixed? End of beta? View Post

20-01-2020 04:44 PM

Google pay will NEVER work with any Samsung beta software and never did for any beta going back t... View Post

Bixby routines

Posted by 18-01-2020 06:06 PM in Questions

Galaxy S9 will get Bixby Routines after official one ui 2 update? View Post

20-01-2020 02:04 PM

Hello @Valdas1, At the moment we do not have any official information whether Bixby Rou... View Post

Snapchat and Gestures

Posted by 12-12-2019 06:44 AM in Questions

I am unable to exit Snapchat using the back gesture with the original gestures. Issue started with Beta 2. Anyone else struggling with this? View Post

09-01-2020 07:37 PM

Issue is fixed in Beta 5, UI is feeling very smooth in this build. Is this a release candidate be... View Post

Bixby routines

Posted by 29-12-2019 12:41 AM in Questions

After checking out the one ui 2 videos. The one feature I figured would be useful was Bixby routines. I installed the beta and cannot see any this... View Post

30-12-2019 08:53 AM

Hi @roots, unfortunately the S9 models do not support Bixby Routines because of some me... View Post

How long does it take to roll back?

Posted by 26-12-2019 08:04 PM in Questions

I've found the latest software to be buggy and wanted to rollback to the official software however I followed the steps to deregister and I... View Post

27-12-2019 08:50 AM

Hi @Mithulan, Once you are withdrawn from Beta and your device is connected to your PC ... View Post

Samsung s9 on the go not working

Posted by 20-12-2019 10:15 AM in Questions

Hi I have Samsung S9 on Virgin network...... running the beta Android setup..... I have found the on the go usb function not working. Is this just... View Post

27-12-2019 08:16 AM

Hi @MikeElliott1959, I guess @Leon24xxx explained best what you should do However,... View Post

PS4 dual shock controller

Posted by 28-11-2019 10:26 AM in Questions

When Sony released the new version of remote play they stated that only phones using android 10 could use the dual shock controller with it due to... View Post

26-12-2019 04:40 PM

PS4 remote play is now working with my S9 and dualshock 4 controller. This had obviously been f... View Post

Icon size

Posted by 11-12-2019 10:19 AM in Questions

The icons seems smaller with beta 2. I think it looked better with beta 1 View Post

19-12-2019 11:33 PM

Yes, that would be a great idea! I think the larger Icons also looked a lot better! View Post

Firmware update

Posted by 27-11-2019 07:52 PM in Questions

I got notifications about the Beta programme and did the update but after the firmware installation it hung with a error then I had to do a factory... View Post

13-12-2019 08:25 AM

@Leon24xxx, I'm so glad it finally works!!! View Post

Are the new gestures working

Posted by 10-12-2019 08:56 PM in Questions

I find that I can not see running apps. The swipe up and hold to see all running apps only work when I'm in a app. If all apps are minimised... View Post

11-12-2019 09:11 AM

It might be related to the Beta Programme, but to make sure it's always better to send a Beta Fee... View Post

Face unlock press home button

Posted by 29-11-2019 10:38 PM in Questions

I have got an weird issue I use Face unlock to unlock my phone and when the screen wakes with the "lift to wake" it kicks in straight away... View Post

07-12-2019 03:48 PM

no its not as pressing the home button with the "unlock with home button" option on makes the scr... View Post

Password on restart

Posted by 04-12-2019 07:34 AM in Questions

It's really difficult and glitchy trying to enter password after restart as keyboard doesn't com up and screen times out on my s9+ View Post

06-12-2019 06:21 PM

My suggestion (might sound silly) is to disable password, pin, fingerprint etc when using beta RO... View Post

Q OS beta UK S9: Issue updating apps via playstore

Posted by 27-11-2019 03:01 PM in Questions

Hi, i just download the Q OS One UI 2 beta today on my galaxy S9. I am from UK. The apps are updating via galaxy store but when I tried to... View Post

06-12-2019 04:38 PM

I started with betas few years ago. Not always went smooth. My issues with this beta started ... View Post

New Full Screen Gestures

Posted by 05-12-2019 11:17 AM in Questions

With the "New" full screen gestures. Could you possible have it removed (invisible) like the other full gestures. Its annoying... View Post

06-12-2019 01:16 PM

Hi @djshaunyg, I'm glad you've found the solution! In case of any other doubts, don't hesit... View Post

New Gestures

Posted by 01-12-2019 10:32 PM in Questions

I thought Android 10 had new gestures? I still have the same ones as one ui View Post

02-12-2019 08:26 PM

Thanks  View Post

Assistant with gestures

Posted by 29-11-2019 07:10 PM in Questions

I can seem to access my Assistant when using navigation gestures. I used to be able to swipe up from the middle and hold and it would access Google... View Post

02-12-2019 10:06 AM

You need to disable the gesture hints when trying the gestures.Then assistant wont work. View Post

camera pro mode shutter speed

Posted by 29-11-2019 01:42 PM in Questions

Hello, the camera pro mode shutterspeed is broken. it can only be adjusted between 1/24000 to 1/90 secound. Before Q it could be as long... View Post

02-12-2019 09:49 AM

Hi @maik005, Thank you for reporting it immediately in Samsung Members! This will help... View Post

Facebook Tags

Posted by 28-11-2019 06:40 PM in Questions

Hi, I am not able to tag friends in comments on the Facebook app. Not sure if this is related to the Beta or the app itself. Anyone else... View Post

29-11-2019 08:55 AM

Hi @rew82, I'm glad the issue is fixed! If you'll have similar problems with any apps ... View Post

Google pay

Posted by 27-11-2019 06:24 PM in Questions

Just installed the beta on my S9, have done a factory reset and started fresh. Google pay is no longer usable, says it is either not compatible or... View Post

28-11-2019 08:36 AM

Hi @Decyther74, this is a normal behaviour during Beta tests as software is not certified. ... View Post