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Fingerprint sensor

(Temat utworzony: 26-10-2021 12:08 PM)
297 Wyświetlenia
crooky7
Journeyman
Opcje
Iv had no issues at all with any of the beta updates until today when my fingerprint sensor has suddenly stopped working altogether, anyone else having this issue? 
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7 Odpowiedzi
ChickenTikka
Apprentice
Opcje
I've had this issue too. One moment everything was working fine and the next both my fingerprint and face recognition stopped working. I restarted my phone and it's been working well since then.
efx
Pathfinder
Opcje
Fingerprint sensor seems to be working fine but face recognition has stopped working. Restarting made no difference.
0 Like
5ayf
Voyager
Opcje
Same, it stopped working and wouldn't provide any haptic feedback or anything. A restart of the phone resolved the issue. How strange is that!
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Skybiz
Pathfinder
Opcje
I have found that the fingerprint sensor and face recognition to be the worst of any phone that I have ever had.
Cdtplug
Navigator
Opcje
Yes same issue here. Rebooted and working again. Send the log to the beta team when I opened this app.
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MartynaK
Beta Moderator
Beta Moderator
Opcje

@crooky7,

Have you tried to reboot your phone?

If that won't help, please report the problem via the Samsung Members app attaching log files, right after the issue occurs :hand-with-index-and-middle-fingers-crossed:.

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crooky7
Journeyman
Opcje
I did a reset, all good now thanks
0 Like