crooky7
Journeyman
26-10-2021 10:01 AM
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Iv had no issues at all with any of the beta updates until today when my fingerprint sensor has suddenly stopped working altogether, anyone else having this issue?
6 REPLIES 6
ChickenTikka
Apprentice
26-10-2021 10:26 AM
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I've had this issue too. One moment everything was working fine and the next both my fingerprint and face recognition stopped working. I restarted my phone and it's been working well since then.
5ayf
Voyager
26-10-2021 12:08 PM
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Same, it stopped working and wouldn't provide any haptic feedback or anything. A restart of the phone resolved the issue. How strange is that!
Skybiz
Pathfinder
26-10-2021 12:38 PM
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I have found that the fingerprint sensor and face recognition to be the worst of any phone that I have ever had.
Cdtplug
Navigator
26-10-2021 01:56 PM
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Yes same issue here. Rebooted and working again. Send the log to the beta team when I opened this app.
MartynaK

Beta Moderator
27-10-2021 07:52 AM
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Have you tried to reboot your phone?
If that won't help, please report the problem via the Samsung Members app attaching log files, right after the issue occurs .
crooky7
Journeyman
28-10-2021 08:19 AM
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I did a reset, all good now thanks
