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Fingerprint sensor

(Topic created on: 26-10-2021 01:56 PM)
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crooky7
Journeyman
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Iv had no issues at all with any of the beta updates until today when my fingerprint sensor has suddenly stopped working altogether, anyone else having this issue? 
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7 REPLIES 7
ChickenTikka
Apprentice
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I've had this issue too. One moment everything was working fine and the next both my fingerprint and face recognition stopped working. I restarted my phone and it's been working well since then.
efx
Pathfinder
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Fingerprint sensor seems to be working fine but face recognition has stopped working. Restarting made no difference.
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5ayf
Voyager
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Same, it stopped working and wouldn't provide any haptic feedback or anything. A restart of the phone resolved the issue. How strange is that!
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Skybiz
Pathfinder
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I have found that the fingerprint sensor and face recognition to be the worst of any phone that I have ever had.
Cdtplug
Navigator
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Yes same issue here. Rebooted and working again. Send the log to the beta team when I opened this app.
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MartynaK
Beta Moderator
Beta Moderator
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@crooky7,

Have you tried to reboot your phone?

If that won't help, please report the problem via the Samsung Members app attaching log files, right after the issue occurs :hand-with-index-and-middle-fingers-crossed:.

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crooky7
Journeyman
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I did a reset, all good now thanks
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