Battery issues

[marktaylor]

My battery wont fully charge wont seem to get past 83% charger and wire is ok only started with this problem since downloading the software anyone else having issues samsung s25 ultra

[JAMES4578]

Hi @marktaylor , presumably you do not have a lower  level set in Battery Protection.   Ensure there is no debris in charging port,are you able to try another charger just in case an issue there. 

you could try clearing the USB cache:

You could also clear the USB cache:   To do this, go to Applications and  Activate "Show system applications"  by tapping the 3 lines to the right of Your Apps, select ok.

  Find the USB settings app and in storage, delete the cache and data. Restart the device and see if that makes a difference.

However it may be a Beta issue and if not resolved best  to send an Error Report.

[MartynaK]

@marktaylor 

Since the charging issue started after the software update, please report it through the Samsung Members app so it can be investigated. It would also be useful to know if other Galaxy S25 Ultra users are experiencing the same issue.