Close

Battery issues

(Topic created on: yesterday)
16 Views
marktaylor
First Poster
Options
My battery wont fully charge wont seem to get past 83% charger and wire is ok only started with this problem since downloading the software anyone else having issues samsung s25 ultra
0 Likes
1 REPLY 1
JAMES4578
Samsung Members Star ★★★
Options

Hi @marktaylor , presumably you do not have a lower  level set in Battery Protection.   Ensure there is no debris in charging port,are you able to try another charger just in case an issue there. 

you could try clearing the USB cache:

You could also clear the USB cache:   To do this, go to Applications and  Activate "Show system applications"  by tapping the 3 lines to the right of Your Apps, select ok.

JAMES4578_0-1769445757187.jpeg

  Find the USB settings app and in storage, delete the cache and data. Restart the device and see if that makes a difference.

However it may be a Beta issue and if not resolved best  to send an Error Report.

 

James4578.jpg
0 Likes