op 05-03-2018 11:42 AM
Issue: my A3-2017 microphone does not work properly. When I call other people, they can’t hear my voice.
What I have tried so far:
Putting the phone in speaker mode while calling – does not work
Restart in safe mode – does not work
Factory reset – does not work
Run diagnostics *#0283# - I can hear myself in delay on the loudspeaker, so this seems to work
Plugged the headset in (with external mic): - this works
Any other solutions? How can I get this fixed?
Opgelost! Ga naar oplossing.
op 05-03-2018 11:44 AM
op 05-03-2018 11:44 AM
op 10-09-2019 11:17 AM
Maybe a little late for you but at the moment I have the same issue. I poked the microphone with a needle and it's working fine again. Probably a dust / dirt issue.