voice cannot be heard when called on my S8

[Members_0diQQbi]

When someone calls me, I can hear their voice but they cannot hear mine.

My SAMSUNG PHONE IS AN S8

[ChrisM]

Hi @Members_0diQQbi 

Have you checked your microphone for any obstructions or blockages? Can others hear you if you put the phone on loudspeaker or through a set of headphones?

[pearl5]

I have this problem. on the loop test the rcv_1stmic does not work. I have done factory reset and still not working