01-07-2019 08:36 PM
Hi, may i know how to reset the number for two step verification because i did not used that number anymore. I also cannot login to my account due to this two step verification. Please help me. Thank you
02-07-2019 05:51 AM
As it's a security feature @hana21 you may need to speak with your countries Samsung Support via the phone or Live Chat or pop into a Samsung Experience Store if you have those in your country.
I personally have the Two Step Verification set to Off on my phone but I cant see a way to go into my Samsung Account and Manage that part as I do not want to activate Two Step Verification to do this. Sorry.
Have you tried a Google Search ?
I wish you all the best with this situation.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
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