We have two practically identical SM-G930F , Galaxy S7 phones. One upgraded Android 8. The other stays on Android 7. Why is this? Both are unlocked on sim only contracts. Can I force an upgrade without rooting the phone?
I have downloaded smartswitch and plugged the two phones in turn. One says Android version 8.0.0 Software up to date. The other Android version 7.0 Software up to date RC3(EVR) . How can one be up to date on Android 8 but the other only has Android 7.0. ?
The phone running Android 8.0 works fine and manages its resources better. The one running 7.0 runs hotter. (This could be because my wife has arthritic hands and holds it in a closed fist) and the battery runs down quicker. This could be a hardware issue if they have a different chipset I suppose. I thought that Android 8.0 may monitor battery use better. I certainly have no problems with mine.
Not that I'm aware of. We did buy the phone from Facebook marketplace so I don't know what was done prior to us buying it. Can this be resolved? Back up to original firmware?