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Original topic:

Sim lock

(Topic created on: 25/03/21 09:18)
Noel99
First Poster
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I cant unlock the SIM on my Galaxy S8 despite having online chat support giving me the code to do this, twice! I am using a different network than my original o2 and have done as they have asked with instructions but i'm still locked out! Any ideas?

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3 REPLIES 3
Blessed4life
Helping Hand
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Hi, have you tried the PUK code, I locked my sim few months back & used my PUK code to unlock it without any issues.
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Pugs1957
Superuser I
Superuser I
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It's your phone that needs to be unlocked. Ask O2 for the unlock code.
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Noel99
First Poster
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Hi, I did get the unlock code from o2 on 2 occasions and both times it didn't work 😕

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