SIM Card Manager not showing on S20 5G

[Members_OFhEkA4]

I just bought a S20 5G and I want to use the eSIM capability. To enable the eSIM one should normally go to the SIM card manager. The problem is that the SIM Card Manager menu does not show up. The only fix I found on the forum was to update the OS to OneUI 5.1 but the phone uses this version already. Does anyone know how to fix this?

[Oomph30]

I've been searching everywhere for a solution but gotten none so far. It's samsung's fault. I don't think it was like that on android 10. It's their updates that is causing the problem. I also think that it's intentional to force us to get their latest phone. I want two sims and a memory card. But because of this I'm unable to. Is there any way to contact Samsung for them to fix it in a new update or something. 

[Oomph30]

No it's samsung's fault. Not any carrier 

[Oomph30]

Don't bother bro, it won't help 

[Oomph30]

Nah we can't 

[Oomph30]

We did have it before a software update 

[Oomph30]

It's not a carrier problem it's samsung's. 

[-Robot-]

OK, I have never heard of that to disappear

You need to contact support as beyond what we know here

[Oomph30]

Okay 

[Ghost1105]

Have you tried searching in settings with search button? I have S22 and it also does not appear for me in settings, but if i search for it via search button it shows up.

[finiarisab]

I am particularly not pleased with the fact S20 Ultra will not have the Android 14 update. What exactly is the issue? Because I do not think there is any hardware compatibility issue; only marketing strategy.