The problem is that when I send an email via my Samsung email app, it is received by the recipient, however it is somehow also deleted from the Namesco servers. Hence when I get back to my PC it isn't there (outlook), I also noted that when I go into the Namesco webmail, it isn't there, hence can't be synced to my other devices.
I have resetup the IMAP account both on my PC and smartphone, but the issue is not resolved. Someone suggested that there maybe a setting in the Samsung email app to delete on sending, but I can't find such a setting.
Thank you Steve, I reset up tyhe email account in plain vanila, just the address, password, imap/smtp server settings using SSL, and thats it, no other settings turned on/off.
So I'm somewhat flumoxed............
Hi and thank you Pugs.
The point is that Outlook is working fine (I didn't say this but the account is on both a PC & laptop), syncing as it should, eg send from laptop it syncs to the PC & smartphone; ditto when sending from PC - these sent items remain on the namesco servers (eg webmail).
Its however when we send from the smartphone, it disappears from the Namesco servers, and isn't synced to the PC/laptop. I spoke to Namesco, their opinion was something is problematic at the smartphone end, quote from Namesco "a setting to delete from IMAP server after send"??
Someting like a delete on send, or don't sync? I'm no expert!