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Samsung Boost - Claim offer

(Topic created on: 16-12-2021 09:24 PM)
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HunterLK
Journeyman
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I am trying to claim the Google play points offer and keep getting the same error message which states that there are no offers available and to try later. Tried reaching out to customer care via webchat and was told to ring promotions teams who then asked me to go back to customer care - none the wiser... any help?
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8 REPLIES 8
salemfox
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Same here!
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BandOfBrothers
Samsung Members Star ★★
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I remember recently when people received the offers via email from Samsung that the links contained within were not working properly for eligible phones. 

Some found it worked via clearing the caches,  cookies and browsing history and following the direct link via their internet browser. 

A similar thread https://eu.community.samsung.com/t5/galaxy-s21-series/boost-offers. 

And https://eu.community.samsung.com/t5/galaxy-s21-series/can-t-claim-free-boosts. 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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HunterLK
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Still doesn't work... tried incognito and different browsers as well
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BandOfBrothers
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Keep trying. 

Some couldn't get this resolved but persevered and got their choice completed. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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HunterLK
Journeyman
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Seems like an issue with Samsung... my wife has the exact same error and mate of mine bought the flip phone and same error.... when I ask around seems like a known issue but nothings been done... thanks for the suggestion though
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BandOfBrothers
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When I purchased my Fold ³ I chose the YouTube Premium for 4 months which worked fine to claim however I've not tried for the other options.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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HunterLK
Journeyman
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You must be the lucky one... maybe the problem is while selecting Google play points
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Members_SgjibYK
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i use duck duck go and links don't work.  switched to samsung browser and they did

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