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Original topic:

Secure Folder - can't move items

(Topic created on: 04-05-2022 01:41 PM)
Members_91hIpgT
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Screenshot_20220504-133921_My Files.jpg

 couldn't move items. 0/1 items moved

Since the last update.

 

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Ventor
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@Members_91hIpgT Hello, the system prevents moving files from the Whatsapp media directory to the Secure Folder. To do this, you can create another album, outside the Internal Memory / Android directory and then you can share with the Secure Folder. Greetings.

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17 REPLIES 17
MadalinK
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Just tried with mine - it works.
Have you "initiated" the Secure Folder ?
Is it set-up?





Current phone : Samsung Galaxy Note 10+ 5G 512GB
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Ventor
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@Members_91hIpgT Hello, the system prevents moving files from the Whatsapp media directory to the Secure Folder. To do this, you can create another album, outside the Internal Memory / Android directory and then you can share with the Secure Folder. Greetings.

Ventor
Samsung Maker ★
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@Members_91hIpgT Hello, tell us, please, if what has been said has worked for you. So other users can consult this solution. Greetings.

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Dees1975
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I Have the same issue. I tried moving the pictures to the camera folder and then into secure folder and it worked.  Rather frustrating and time consuming. Clearly the programmers haven't thought of this glitch.

Asa1
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Sorry how did you resolve this as I'm having the same issue with moving things from photo gallery
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Renz_1
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Try moving the photos into a new folder in your gallery and then move them from that new folder into your secure folder. Hope it works, it worked for me. 

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Siqalo
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Hi Ventor, I have the same issue, but my files were moved to the secure folder before the update and they are Whatsapp images. Would you be able to advise me as to how I could go about this?

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Ventor
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@Siqalo hello, simply copy the Whatsapp /Media/Whatsapp images folder and paste it in another directory outside the Android folder. From there you should be able to share the photos with the Secure Folder. Greetings.

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Members_vkTo2kJ
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Well I've only just found this problem after doing update yesterday. But I have noticed that in the gallery you can share and then copy to secure folder without the need of of an album 

 

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