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Original topic:

Secure Folder - can't move items

(Topic created on: 04-05-2022 01:41 PM)
Members_91hIpgT
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Screenshot_20220504-133921_My Files.jpg

 couldn't move items. 0/1 items moved

Since the last update.

 

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Ventor
Samsung Maker ★
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@Members_91hIpgT Hello, the system prevents moving files from the Whatsapp media directory to the Secure Folder. To do this, you can create another album, outside the Internal Memory / Android directory and then you can share with the Secure Folder. Greetings.

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MadalinK
Troubleshooter
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Just tried with mine - it works.
Have you "initiated" the Secure Folder ?
Is it set-up?





Current phone : Samsung Galaxy Note 10+ 5G 512GB
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Solution
Ventor
Samsung Maker ★
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Other Smartphones

@Members_91hIpgT Hello, the system prevents moving files from the Whatsapp media directory to the Secure Folder. To do this, you can create another album, outside the Internal Memory / Android directory and then you can share with the Secure Folder. Greetings.

Ventor
Samsung Maker ★
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@Members_91hIpgT Hello, tell us, please, if what has been said has worked for you. So other users can consult this solution. Greetings.

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Dees1975
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I Have the same issue. I tried moving the pictures to the camera folder and then into secure folder and it worked.  Rather frustrating and time consuming. Clearly the programmers haven't thought of this glitch.