07-07-2020 10:17 PM in
I have had my S8 for over 2 years and last year a bright bar at the bottom appeared. I tried to fix the issue unsuccessfully and eventually it disappeared on its own although it would sometimes still appear.
Lately though my screen has been flickering green sometimes with green bars other times the whole screen will be green. The bar at the bottom is still there.
The phone has also started turning its screen off randomly lately sometimes taking multiple attempts to turn back on.
I have tried starting in safe mode and cleared cache.
Does anyone have any tips on what the cause of this may be (I am thinking likely hardware issue but hoping for not) and how to fix it?
08-07-2020 04:29 AM in
08-07-2020 03:06 PM in
Thanks for the reply. I am afraid it is a hardware issue but my current contract that the phone came with is not ending until December, i.e. I am still paying for the phone so to have to replace it and continue paying it off will be super annoying.
Plus I was hoping to get a new contract with a new phone. So I am desperately trying to hang on but it has become almost unbearable now.
I have dropped my phone in the past but because I know I do I have a cover on it and a screen protector and none of them are too damaged and I don't recall dropping it before this started. Could it be at all related to water damage? It rains a lot in England so this is always something that can be a danger.
08-07-2020 03:29 PM in
08-07-2020 07:05 PM in
No it is just over 2 years. I truly believe these devices are built to fail just after the warranty expires lol.
I am with Virgin but called them before when the bar first appeared and they said it was up to Samsung. 😞
08-07-2020 07:31 PM in
09-07-2020 02:57 PM in
Just spoke to them. My options are:
1) Upgrade my phone and pay 2 phones until my contract ends
2) Pay a buy out fee of what I would pay on my contract until the end of November
3) Pay for a repair as the phone is outside of warranty
4) Keep my contract and get a cheap phone of Ebay until it is over
5) Explode out of frustration
Very torn between 4 & 5 currently...
09-07-2020 03:43 PM in