18-06-2020 02:54 PM - last edited 18-06-2020 03:06 PM
Is the spanish or german version of the Samsung Galaxy M21 receiving an update in Europe soon for the android April security patch?
I see the indian version has received this very recently.
Just to confirm I am talking about the offical EU spanish version: https://www.samsung.com/es/smartphones/galaxy-m21-m215/SM-M215FZBUPHE/
18-06-2020 03:36 PM in
18-06-2020 03:59 PM in
@Mrbluepig: Updates are released in batches based on factors such as location, purchase date and network provider, therefore I'm unable to provide a definitive release date from this position. In the meantime I recommend enabling automatic updates via Settings > Software Updates, or reaching out to Samsung Support in your region for further clarification.
Thanks for the reply @AndrewL
Sounds like a complex situtation! Shame samsung don't have a clear upgrade schedule for devices.
The region I am in is the EU. Are you not the support I should reach out to for further clarification?
18-06-2020 04:24 PM - last edited 18-06-2020 04:31 PM
@Mrbluepig whilst the Samsung Eu community site, this is specifically the Uk/Ireland community and only deal with specialised support for these countries, though everyone is welcome to contribute. Believe you are spanish and that community is here https://eu.community.samsung.com/t5/Spanish/ct-p/es
Samsung support here https://www.samsung.com/es/support/
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .