Sonai_phone
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07-11-2020 10:08 PM
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Samsung Galaxy S8 pin is not working when restart , i dont want a factory reset , As I dont want to loose all my pics .
Any ways to get data backup and reset my pin ..
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littlephone
Explorer
07-11-2020 10:24 PM - last edited 07-11-2020 10:25 PM
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Is it something wrong with your touch screen? Or did you forget your password? If your turned on Samsung Cloud before, there's nothing to worry about when resetting as it automatically syncs when you log in again
AndrewL

Moderator
08-11-2020 11:24 AM
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@Sonai_phone: If you're unable to get past the lock screen then I recommend signing in to Find My Mobile via the link below using your Samsung account details, where you can remotely unlock your phone.
https://findmymobile.samsung.com
