12-06-2019 10:58 PM in
Other SmartphonesI was recently given this phone and i have noticed that the back and tab buttons do not light up at all, not even when they're touched, I've tried finding an option to light them up but i can't find one...is there a way to do this please? Thanks x
13-06-2019 06:24 AM in
Other SmartphonesDo you have any power saving settings toggled to On @Cmy ?
Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 3.1/ Android 11.
13-06-2019 09:26 AM in
Other Smartphones13-06-2019 10:45 AM in
Other SmartphonesThis is what I've found so far from a Google Search
Samsung galaxy-j3-how-to-fix-touch-key-light-not-working.
Samsung-J3-physical-keys-backlight.
Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 3.1/ Android 11.
13-06-2019 11:20 AM - last edited 13-06-2019 11:31 AM ) in
Other SmartphonesThank you, I've been trying to do that over and over, i do not have restrict performance, my power saving is off... maybe I'm missing something really obvious, i just can't see it
13-06-2019 11:42 AM in
Other SmartphonesPut the phone in safe mode via a set series of button presses that disables all your downloaded apps and leaves the stock ones working and then see what happens.
If no joy then a Samsung Experience Store or Samsung Service Centre can take a look for you @Cmy
Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 3.1/ Android 11.
13-06-2019 01:56 PM in
Other SmartphonesThank you for all your help, i don't actually have any apps added except ones that came already on the phone so I'll pop it in to a service centre and see what they say ... thanks again
09-05-2020 05:42 AM in
Other SmartphonesHello, did you come up with a conclusion to this, or does the phone just not have the key backlight option on it?
10-05-2020 07:52 PM in
Other SmartphonesNo, i didn't find a solution, i had a couple of people in a phone shop go throug every thing but i guess it doesn't have the option...and i don't even notice they dont light up any more.