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Original topic:

S6 trouble turning on

(Topic created on: 11-06-2019 12:36 AM)
Chris134
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Hi, new to this so sorry if I've posted in the wrong place! 

 

So my s6 died as I was playing a game even though it was at 50% battery life.
It won't turn on and it only responds to the soft reset which is power + volume down but it freezes at the start up screen.


The only other thing that works is power + volume down + home button which is download mode but when connected to the laptop it has trouble recognising the device.


When i put it on charge it doesn't show a battery screen but instead shows the start up screen.

 

Anybody have any idea?

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2 REPLIES 2
BandOfBrothers
Superuser II
Superuser II
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That's not good @Chris134 

 

If this was my phone I'd visit a Samsung Experience Store or Samsung Service Centre for a diagnostic.

 

 


Current Phone >Samsung Z Fold³ 5G.

Previous Phone > Note 20 Ultra 5G SM-N9860.

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Chris134
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Thanks for the reply

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