Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Problem restoring secure access to my S7 Edge.

(Topic created on: 05-10-2019 02:10 AM)
427 Views
Pete-hd
First Poster
Options

I chose to turn off fingerprint access for a short period but now can't restore any form of secure access because my backup password isn't being accepted. How can I get back to something better than swipe access please?

0 Likes
1 REPLY 1
BandOfBrothers
Samsung Members Star ★★
Options

Sometimes a last resort is to back up and factory reset @Pete-hd 

 

However sometimes it can be beneficial to visit a Samsung Experience Store or Samsung Service Centre to see if they can help. 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes