05-06-2021 09:53 PM in
Hi,
I kind of feel stupid asking this but I don't see another way. I got a new phone for christmas and evrything is working fine. I had all my data* transfered from my old phone to my new one. Now, 6 Months later, I think there might be a view photos and videos left on my phone. I did not have a SD-Card, so it's really saved on my phone. The only problem now is, that I have no idea what my pattern was.
I have tried to reset the pattern via google, tho that was not possible. The data is not accessibile from my pc in its locked state.
Is there a way to get the data? I don't want to factory reset, because the data will be lost then.
It's an Samsung S7, the other way to unlock the phone is with my fingerprint that I can oly use once the phone was unlocked by pattern. I do not have access to any setting.
Any help is appreciated. I know this might not be possible but thanks anyways.
Solved! Go to Solution.
06-06-2021 07:54 AM in
06-06-2021 05:52 AM in
You could try the Find My Mobile option @H3nn53l which is explained with other options also in …
samsung.com/uk/support/mobile-devices/i-cant-unlock-my-device.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
06-06-2021 07:54 AM in
06-06-2021 08:45 AM in
I tried that, but I couldn't reset anything. It only showed me where my device is.
06-06-2021 08:48 AM in
well that seems to be the easiest way then! Why didn't I think of that?
I feel even more stupid now... Thanks!
06-06-2021 08:51 AM in
06-06-2021 09:03 AM in
Let us know how you get on @H3nn53l
The security protocols in the phone are designed not to be easily circumvented to stop an unauthorised person accessing the phone.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
06-06-2021 11:15 AM in