Media volume setting greyed out

[mrg9999]

Can't change volume all of a sudden

[AndrewL]

@mrg9999: Please can you confirm the model number and current Android version of your phone? In the meantime, please disconnect any recently paired Bluetooth devices via Settings > Connections > Bluetooth > Tap the cog to the right of the relevant device > Unpair, then restart the phone to see if this helps. If the issue persists, head to Settings > Sounds and Vibration > Volume > Use Volume Keys for Media > On > Tap the 3 dots in the top right > Media Volume Limit > Off > Set Volume Limit PIN > Off. 

[mrg9999]

There was a brief pop up message before this happened. Is there a log file I can interrogate. I looked in developer options,

is was quite spooky. No audio worked from speaker , headphones, blue-tooth and I was about to perform a full restart. It has never been right since the last firmware update but thought I'd sleep on it.

Alarm went off at 08:00 and speaker, volume button, blue-tooth auto are working again.

I'd already looked into media volume limit and PIN and they were already set to OFF.

[MrDC1]

I've just had this problem after an update. It turned out that my Do Not Disturb settings had the media control turned off.

[NoteUltraFan]

Might want to check for Do Not Disturb restricting access to your media volume and also if you use Digital Well-being, make sure nothing is set to restrict anything that uses media volume.  

[revvit]

It was the enabled Do Not Disturb option that was doing this for me. I must have turned it on accidently at some point.

[BigDog63]

Yep, this was it.  Glad you posted that!   Would have been nice if the others had led off with this, restarting phone, etc. before going over the various setting that could cause this.

Why does DND even turn this off?  You want to prevent external sources from disturbing you.  CLEARLY if you are trying to play media...you WANT to hear the sound (or, if not, you can turn it down yourself).  So, the setting makes no sense (which is why I didn't check that).  Also, have played media MANY times past the time I have DND set for.  So, what made it suddenly decide to disable this?  

Ruined my evening, messing around with this rather than relaxing to the media I was trying to play.  Which is also the OPPOSITE of what people turn on DND for.

/endrant.  😉

[MrDC1]

Glad this helped you. Hopefully Samsung patches this annoying bug soon for us

[Members_80WEw8w]

After fighting it, having the issue with my Note20 ultra (but not my wife's Note20 ultra 5g), and changing to an s24 ultra, I found the issue: I was not using Spotify!

I have always preferred to use the audio files on my memory card (since I own the songs by buying the cd or whatever), but now I found out I have to start playing something with Spotify and then I can start playing something from my sound player and then I can change the volume.

[NoteUltraFan]

glad you were able to resolve the issue