S8 plays ringtone randomly and unstoppable.

[gian1312]

Dear all,

Some weeks ago my S8 started to play the ringtone Aqua at random occasions. It won't stop anymore. (Only after reboot of phone.) You can mute it by setting the media volume to zero.

I closed all apps. I closed all tabs in chrome. I removed all notifications from the start display.

I did a factory reset. 

Now, I am running out of ideas.

Any help is appreciated.

Best

Gian

[ChrisM]

Hi @gian1312 

Did you manage to get this resolved or are you still having the same issue with your ringtone?

[gian1312]

 @ChrisM

Yes, still the same issue.