18-08-2023 05:43 PM in
@Vish99: To troubleshoot the issue, please restart your phone in Safe Mode, as this will disable all third party apps, and help to determine if the problem is stemming from an external source.
To enter Safe Mode, press and hold the Power button until the 'Power off' prompt appears on the screen then release > Touch and hold Power off until the 'Safe mode' prompt appears then release > To confirm, tap Safe mode.
Monitor the performance of the device for a few hours, depending on the frequency of the restarts. If you notice an improvement, restart your M30s as you would normally, and uninstall any third party apps you have added to the device since you first encountered the issue.
19-08-2023 09:59 AM in
21-08-2023 07:36 PM in
21-08-2023 10:22 PM in
22-08-2023 06:19 AM in