One UI 61 update

[Hopec]

I have a Samsung 22 ultra and a few days ago my phone automatically updated the system to the 6.1.  Ever since then I have had issues with my phone not having data. I have tried going in airplane mode, restarting my phone, and even scanning for virus. My fiance has a Samsung but it has not updated to the 6.1 yet. My fiance can sit right beside me and have no issues with internet/data, but my data will go in and out and I can't load apps or look anything up on the internet. Is there a fix to this?

[lminvti]

Hi @Hopec and warm welcome 👋

Is it only mobile data or WiFi also?

You can try reset network settings.
Settings > general management > reset > reset mobile network settings
If wifi also
Settings > general management > reset > reset WiFi and Bluetooth settings

[Hopec]

I tried this and it still does not work. I do have a message to turn data on in device settings, but my data is on. It's only an issue with data. I do not seem to have any problems when on a wifi. I had no issues until I did the software update to the 6.1

[BandOfBrothers]

Hello 👋 and may I extend a Warm Welcome to the Samsung Community Forum @Hopec 

As a process of elimination can you try your sim card in your fiancé's phone and then see what happens 🤔 

We have seen posts as to where a person has experienced various issues that apparently started after a software update 🙄 

If this was my situation I'd send feedback via the Samsung Members App too for samsung to analyse. 

If enough people send such feedback then this will lend weight to issues owners are experiencing. 

I suppose a very last resort is to Back Up and Factory Reset however this isn't guaranteed to cure this.

If i can be of any further help please don't hesitate to ask  😎