ā16-06-2020 09:05 AM in
Other SmartphonesI tried to free up some space on my Samsung A7 by using the file manager to move the photos from internal storage to micro SD card. This appeared to be successful at the time but I've since discovered that my photos are no longer visible in the gallery (showing blank grey with !).
Now if I even try to view the photos via the file manager to the SD card, they are all blank (showing blank grey with !).
How can I recover the pictures?
Solved! Go to Solution.
ā16-06-2020 11:09 AM in
Other Smartphones
@NR3 wrote:
I tried to free up some space on my Samsung A7 by using the file manager to move the photos from internal storage to micro SD card. This appeared to be successful at the time but I've since discovered that my photos are no longer visible in the gallery (showing blank grey with !).
Now if I even try to view the photos via the file manager to the SD card, they are all blank (showing blank grey with !).
How can I recover the pictures?
Ah here we go againššŖ
Sorry to hear that. Immediately transfer all the photos which are not corrupted to the internal memory of the phone to save them.
Then extract the sd card and send here pics of the front and back, packing and adapter too if you have it....
Unfortunately many sd cards which circulate are counterfeit and what you are experiencing may be due to that,so please do what i told you Asap
Waiting for your reply
ā17-06-2020 08:29 AM in
Other SmartphonesSorry not sure how to add pictures on a post here?
It's a Kingston card.
ā17-06-2020 10:28 AM in
Other Smartphones
@NR3 wrote:Sorry not sure how to add pictures on a post here?
Ah the photo button disappeared.... it looks like that no one can add pics...
Create a google drive link and share the photos of the card here by posting the link
ā17-06-2020 10:29 AM in
Other Smartphonesand have you moved them to the internal memory tempestively?
ā17-06-2020 12:38 PM in
Other Smartphones
ā17-06-2020 12:38 PM in
Other Smartphonesā17-06-2020 12:39 PM in
Other SmartphonesMoving them back didn't seem to help unfortunately. I also tried connecting to laptop as a separate drive but couldn't view them there either.
ā17-06-2020 01:08 PM in
Other Smartphones
@NR3 wrote:
It looks like it originalš¤. If you have the sd card adapter would send me a picture of that as well?
After that we can do another things to test its capacity.
However fake or original it is breaking. Move everything out of there asap. For the corrupted images there is nothing else to do unfortunately, moving everything back to the internal storage was asked by me to prevent further data loss...
ā17-06-2020 01:49 PM in
Other SmartphonesOk thanks for the advice and checking. I'm not sure if I have the adapter, or which it would be, as I don't tend to use them.
Out of interest, did I do anything wrong with trying to transfer in that way or should the process usually be reliable? Would you recommend saving on a card or interal storage as the safest option for future?
I do backup to google photos, but they are low res, so will need to increase the frequency of backups to an external hard drive.