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Original topic:

I have a totally unknown number shown for my device in the "phone info" section.

(Topic created on: 17-03-2022 04:20 PM)
danjoy42
First Poster
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‎17-03-2022 04:20 PM in 

how is it possible and how can I change it?
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3 REPLIES 3
WelshPaul
Troubleshooter
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‎17-03-2022 04:46 PM in 

You can't change it on a SAMSUNG phone but you can on an Oppo.

My advice comes from being a UK Samsung iPhone user.

Current Devices:
  • iPhone 14 Pro 256GB Deep Purple
  • Samsung Galaxy Buds+ > Model: SM-R175.
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Cliffg
Voyager
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‎17-03-2022 05:51 PM in 

The phone number is actually stored on the SIM. When I wanted to add my number I had to put the Sim in a friend's IPhone. I could then edit the number. Putting it back in my Samsung it read the number OK.
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AndrewL
Moderator
Moderator
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‎17-03-2022 06:25 PM in 

@danjoy42: SIM cards contain a temporary placeholder number before your own number is added by your mobile network provider. On occasion, this can cause a read error in Settings > About Phone, causing it to show as 'Unknown' or, in your case, to show the default number. Typically this doesn't affect your network capabilities in any way, however you may wish to contact your network to request a SIM swap to see if this resolves the issue. 

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