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Original topic:

I forgot my backup code for 2 step authentication and now im locked out of my old account

(Topic created on: 03-05-2021 03:24 PM)
techboss1
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Other Smartphones

Let's say you accidently reset your password cause I did but because I changed my number,I can't get back in my old account

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TessM
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Other Smartphones

Hey @techboss1 ,

that can happen to any of us! You can gain access by contacting our Accounts Team on: 0800 995 1079 or filling the form that you can find here: https://help.content.samsung.com/csweb/main/ticketGate.do

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