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Hello y'all

(Argomento creato il giorno: 01-10-2020 05:27 AM)
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Anche io ho questo problema

ManRose12
Student
Opzioni
I wanna block a stolen phone, I got the IMEI and serial number please help. 
0 Likes
7 Risposte
Aklima
Big Cheese
Opzioni
Hello Manrose12,
if u have a Samsung phone please go to ur setting and go to domestics and security. Or you can contact samsung and they can block the phone for you.
markeymark95
First Poster
Opzioni
phone your provider asap
Aklima
Big Cheese
Opzioni
Gavinh
Helping Hand
Opzioni
you can also track your phone with find my phone
Anonymous User
Non applicabile
Opzioni
contact your network provider and have them blacklist the phone and block your sim .
so whoever has your phone can't run up a bill or charges on it..
BandOfBrothers
Samsung Members Star ★★
Opzioni

@ManRose12 

 

Only your Mobile Phone Network can blacklist your phone.

 

You can log into your Samsung Account and use the options there to wipe and lock it etc.

 

Your Network will then send you a new sim card with your number and tariff on and then you may need to Re contact them to remove any bar they may have placed to stop any un authorised usage.

 

If you feel they may have been able to access your phone then it might be worth considering changing any passwords you use for accessing sites such as Internet banking etc.

 

Check with any relevant insurance for a replacement.

 

Hope all goes OK.

 

 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

ManRose12
Student
Opzioni
Thanks!