27-09-2024
08:24 PM
- last edited
28-09-2024
09:42 AM
by
AsadM
Hi There I have problems with the clipboard on these two phones the s21 ultra and my A55 5G I can't access the clipboard by right-clicking or touching and holding to bring up the options menu and there I only get autofill and paste if I recently copied something but not clipboard is accessible just from the on-screen keyboard If you have any suggestions on how to fix this it has occurred since updating from the old one UI to the latest of 6.1 on these two phones you can contact me on the following email address (andre********@gmail.com ) or here
thanks
Andrei Agrigoroei
28-09-2024 05:53 AM
Hello @Andrei Agrigoroei and may I extend a Warm Welcome to the Samsung Community Forum Section for Uk and Eu Members 👋
As this is an open Forum that is predominantly a user to user help Forum so I would suggest to remove your email information to stop any chance of being spammed { flagged}
In regards to your issue if a phone is misbehaving after an update then one good troubleshooting step is Clear Cache Files from the phone's System Partition Section > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's }
If you perform a forum search you may find existing threads with some further help or guidence within.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "