22-05-2022 09:10 AM - last edited 20-06-2022 03:22 PM by AntS ) in
After the latest One UI 4.1 update on Android 12 the screen on my phone does not respond to inputs. Screen can be turned on using power button but no swiping inputs respond and screen times out and turns off.
20-06-2022 06:21 PM
24-06-2022 02:54 PM
I have the same problem with M31. Since the update, apps keep freezing randomly, can't open the wifi option page sometimes, only way to unfreeze is to powwr+volume down (sometimes several times)
it does also reboot without notice.
Calls are interrupted or when they end the ribbon says I'm still on a call.
A whole mess ! Any fix please Samsung?
28-06-2022 11:16 PM
Finally I've found the app creating the problem. It is Instagram. I've tested by uninstalling and installing so I am pretty sure of it. Please try to uninstall and update us.
28-06-2022 11:24 PM
29-06-2022 08:55 AM
I uninstall Instagram yesterday after reading your message, this morning the screen was unresponsive again so I am afraid, at least for me, Instagram was not the cause.
It's starting to become extremely annoying, I am restarting my phone 3-4 times per day.
29-06-2022 08:57 AM
Did you do anything in particular to fix it? In my phone the problem is getting worse if any, far from being fixed.
29-06-2022 09:18 AM
I don't understand, for some days it was ok but yesterday I installed the last update and this morning it happened again. I will wipe cache partition and repair apps. I don't know if it is because of another app or not. May be I will uninstall all apps one by one. I am only using a few well-known apps and no games installed. It is silly if we can't use apps comfortably, the phones are not smart by themselves the apps make them smart.
05-07-2022 08:52 AM
Any updates?
05-07-2022 04:52 PM
05-07-2022 04:54 PM