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Galaxy J4+ emails not sending

(Topic created on: 24-11-2019 05:54 PM)
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HelenC
First Poster
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Since updating the app 2 days ago emails not sending. I have deleted , re installed, re booted cleared cache and data, restarted etc etc everything. Changed from IMAP to POP3 and back again....nothing??? Help 

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CarlH
Moderator
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Hi there, @HelenC. Check that the phone's Software and the Email app is up to date. Try this: Settings > Apps > Email > Storage > Clear cache / data and restart the phone. Then add it again and complete the set-up. If this doesn't help, try logging in through an internet browser and see if that works as you may have to disable or authenticate the 2-step verification. If this doesn't help, we recommend you speak to your Email provider directly about server settings. Hope this helps!

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