@PhilLUFCLRRL4ever: Please can you confirm when you purchased the S10 lites, and I will look into this for you? At the time, did you place a claim for the cashback, and receive confirmation that the claim had been validated?
I submitted a claim recently and whilst still processing have been informed it has been provisionally approved.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .