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Original topic:

Cannot remove voicemail notification

(Topic created on: 21/03/21 15:17)
DPJ201070
Apprentice
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Always had an issue with random voicemail notifications I cannot clear without clearing cache or force stop.   Since software update last week, voicemail notification will not clear at all.  Reached out to Samsung who advised a factory reset to be completed.  Still have issue 😠. Can see from this community this is a long standing issue that Samsung haven't fixed.  Any software patches available to fix this bug?  Only alternative is to have repair engineer come out when not sure this requires a physical repair.  Samsung A71 model
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marijus
Apprentice
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same here have fold and note ultra ,you need listen your voice mails and when notification go
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DPJ201070
Apprentice
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tried sending voicemail s, it still doesn't clear
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CarlH
Moderator
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Have you spoken with your network provider, @DPJ201070? This feature is governed by them, including all notifications you receive regarding voicemails. 

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marijus
Apprentice
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no you need ring your voice mail provider and listen your voice mails and after your notification goes
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DPJ201070
Apprentice
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two different providers since had phone. Samsung live chat and call back are not saying to contact provider
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DPJ201070
Apprentice
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do you mean my network provider?
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DPJ201070
Apprentice
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I have listened to all voicemails and deleted but notification still there
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marijus
Apprentice
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yes
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DPJ201070
Apprentice
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thanks for the advice
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