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persistent voicemail notifications

(Topic created on: 13-06-2023 07:28 PM)
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neuronetv1
Journeyman
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Samsung Galaxy S8 voicemail notification keeps reappearing but there are no new messages. I can clear the notification by going into my call settings and clearing the cache and clearing data but still the voicemail notification comes back in a day or two but there are no new messages in my voicemail

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Fiona26
Samsung Members Star ★★
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https://www.samsung.com/uk/support/mobile-devices/how-to-remove-voicemail-notifications/
Follow the steps in clear cache, it may or may not work. It didn't work for someone else that posted the same issue. It's worth trying though.
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neuronetv1
Journeyman
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thank you but I've already tried the steps at the link you gave but still the voicemail notification keeps coming back